Leading the way for quality property rentals countywide!
Since 1992 Alex Clark Lettings has evolved to become Gloucestershire’s leading force in the Residential Lettings market offering the ultimate service in expertly managed rented properties to both Landlord and Tenants across the country.
From our prestigious Head Office in Cheltenhams town centre, Alex Clark Lettings has offered a wide range of rented property in the major conurbations of Cheltenham, Gloucester, Stroud and Tewkesbury.
You will find our courteous, friendly and highly efficient staff who have expert knowledge of the industry within any one of the Alex Clark Lettings office’s. We are all experts in the management and the wide-ranging procedures relating to rented property are dedicated to providing both Landlords and Tenants with a first class service.
Due to specialising solely in rented property and not covering Estate Agency, you can be sure of a rewarding experience and the best chance of a successful outcome whether you are looking to rent a new home or have a property of your own to Let.
The difference between ordinary and extraordinary is that little extra!!
Our property rentals and landlord support services are designed to exceed your expectations.
Alex Clark Lettings consitently striving to raise standards for the management of rented accommodation and the operation of all other related aspects of the Lettings Industry.
Our Customer Charter
We want to become the UK’s largest Independent Letting Agent and our Customer Charter is key to achieving this. As our customers, we commit to you as we provide the services you want and need. Everything in our Customer Charter is based on those things that you have told us are important, and we are committed to providing them.
We don’t expect to achieve everything immediately and we understand that over time things that are important to you may change, our Customer Charter commitments will be regularly reviewed to make sure that everything we are doing stays relevant to you and the Lettings industry.
We promise to ……
- Value your home realistically and market it professionally
- Contact you at least once every two weeks with feedback from viewings
- Return your calls as soon as is possible and reply to your emails promptly
- Be available to take your calls from 9am – 5.30 pm Monday to Friday and 9am – 4pm on Saturdays
- Ensure that when you visit our offices that you are welcomed immediately
- Record compliments, comments and constructive criticism and use accordingly to review and improve our services
- Endeavour to improve the service that we provide to all our customers wherever possible
Alex Clark Lettings would like to assure you that your business is important to us, that we do care about you and your property, and that we will keep your requirements at the heart of everything we do.
Making a difference through service is our everyday goal.